The MIC is to introduce a rating system to evaluate the success of its 3,600 branches in fulfilling the people’s needs and aspirations.

Party President Datuk Seri S. Samy Vellu said today the system would have four grades — P1 (for extraordinary performance), P2 (standard performance), P3 (below average performance) and P4 (inactivity).

The criteria and parameters for the system would be determined later, he told reporters after opening the Penang MIC Convention here.

"The first phase of the rating system will be enforced immediately while the second phase will be conducted at the end of the year,” he said.

Samy Vellu said that with the system in place, the performance of a branch would be evaluated once in six months.

He said the introduction of the rating system was in accordance with the rebranding of the party to make it stronger and more dynamic.

"The MIC has decided that the rebranding will begin at branch level, whereby 36 courses will be conducted for the 3,600 branches,” he said.

Samy Vellu also said that the MIC would also introduce a People’s Satisfaction Index (PSI) whereby a study would be conducted regularly to get to know the feedback of the people on the new approaches adopted by the party as well as to monitor the performance of the branches and their leaders